SIGN UP & ONBOARDING
I am not a member of SMCCI. Can I still register?
Yes you can.
Will SMCCI be charging me any fees in order to be part of this campaign?
Yes, there will be $50 (excluding GST) campaign fee. No fees will be charged for onboarding onto partner platforms.
Please check our different packages to suit your needs.
Why is there a need to charge a campaign fee?
Dedicated resources have been set aside to promote the platform across different types of media and with various modalities.
This would mean that being part of this campaign will give higher visibility of your shop on the e-commerce platform.
As such, the campaign fee will be utilised in the above-mentioned manner.
How is Bazaar Singapura different from previous campaigns by SMCCI?
Bazaar Singapura is an inter-chamber effort therefore, customers are not solely from one community. The reach for marketing will be wider as we expand the sharing to our partners.
How long does it take for my application to be approved?
It will be approved within 1 to 2 business days.
I am selling food. Which platform should I join?
For pre-ordered food, you are able to list on both Lazada or TikTok Shop.
I am a Home-based business selling food. Will I still be able to list?
Yes, you will be able to list your products on our partners platform.
I am selling other non-perishable goods (e.g. clothes, decoration, etc). Which platform should I join?
You may choose between Lazada or TikTok Shop for you to start your eCommerce journey.
When can I start uploading my products in my store?
Once your application is approved, you will be able to start uploading your product listings. You may wish to refer to the training materials on how to improve your product listings to gain more traffic.
For amendments to my store information, who will be assisting me?
You will be responsible for any information uploaded or amendments required on your store. Hence, you will be required to ensure the accuracy of the information uploaded in your store profile.
However, should you require any technical assistance, you may reach out to the team from the partner platform that you have onboarded.
How can I make my store stand out more in order to get people to visit?
You may wish to consider purchasing our add-on packages which will boost the visibility of your store.
Who will assist me with regards to any changes made to the store or product listings?
You may seek assistance from the team of the partner platform that you have onboarded on. They are available to assist you in your shop or product listing, as well as any technical difficulties faced.
How will I know when my shop receives a new order?
There will be notification send to you by our partners.
How should I pack my item for delivery?
Please follow the guidelines provided by our partners which is available on their Help Center. Do be advised that our merchants have the right to refuse pick up if item are not packed according to their guidelines.
REVENUE FROM SALES
How will I receive the payment for all my sales proceed?
The payment from the sales proceed will be processed directly by our partners.
Who can I reach out to with regard to advertising on SMCCI campaign page?
You may wish to reach out to us by sending an email to email@example.com
I wish to speak to someone from SMCCI about your platform partners. Who can I reach out to?
You may wish to send an email to firstname.lastname@example.org